1. Digital Products — No Refunds
All products sold on DeepCrazyWorld (including but not limited to e-books, Notion templates, video courses, Canva templates, and source code) are digital products delivered instantly upon payment. Because these files can be downloaded immediately and the content can be accessed right away, we do not offer refunds, exchanges, or cancellations once a purchase is completed.
By completing a purchase, you acknowledge and agree that:
2. Exceptions
We may consider a refund only in the following limited circumstances:
Refund requests under these exceptions must be raised within 7 days of purchase by contacting our support team with your Order ID and a description of the issue.
3. How to Request a Review
If you believe your situation falls under one of the exceptions above:
Approved refunds (where applicable) will be processed back to the original payment method within 5–7 business days, depending on your bank or payment provider.
4. Subscription or Recurring Payments
If a product involves a recurring payment, you may cancel future billing at any time from your account settings. Cancelling a subscription does not entitle you to a refund for the current billing period already paid.
5. Chargebacks
Filing a chargeback or payment dispute with your bank or payment provider without first contacting our support team may result in your account being suspended and access to purchased products revoked.
6. Contact Us
If you have any questions about this Refund Policy, please reach out to us through the Contact Us page or via the support ticket system in your account dashboard.